Frequently Asked Questions
Do you ship internationally?
Yes we do! That’s the beauty of having an online store. However, it might take longer to get to you depending on your location.
Will the jewelry tarnish or fade?
The honest answer is…..maybe! It all really depends how you take care of your jewelry. If you shower with, swim in the ocean (sounds lovely), or basically repeatedly get your item wet, then over time the gold plating over the originally material will fade away and reveal the base metal of the item, which is brass or bronze, depending on your purchase. Therefore, I recommend taking the jewelry off before that dip in the pool!
How long until my stuff arrives?
They say all good things come to those who wait. Please be patient! Usually after receiving your order, it takes us about 7-10 business days to process and ship out to you. However, if you’re in the New York City area why not just stop by our store? You can see even MORE wonderful product there and chat with our lovely team.
Where does the name Bonjuk come from?
Bonjuk means little glass bead in Turkish. Since one of the owners is Turkish, it seemed fitting!
Is stripe a secure form of online payment?
It sure is! Its similar to Paypal and you can read more about it here. https://stripe.com/us/help/faq
Do you only sell jewelry?
For now! Our retail store has all sorts of awesome goodies, from purses to dresses! However, for now Bonjuk only sells jewelry.
What are your store/office hours?
Our 51 Bleecker retail store is open Monday-Saturday 11am-8pm and Sunday 12pm-8pm. Our office hours are Monday-Friday 11am-6pm. We will respond to phone/email during those hours.
Do you sell wholesale?
Thought you’d never ask! We love selling wholesale, so get in touch with us, and we can work out your wholesale needs. Click here for wholesale contact information.
If you have any unanswered questions, feel free to contact us directly.