Shipping & Returns
Our helpful and friendly Customer Services team is here to help you have an enjoyable shopping experience, we are available through email or telephone and hope to provide you with prompt service.
All of us at Bonjuk want you to have an enjoyable shopping experience and we want you to love the jewelry you purchase as much as we loved making them for you. If at anytime you are unhappy with your purchase you may contact our staff for a replacement or a store credit at firstname.lastname@example.org
Shipping Method: Shipping costs listed below are standard and subject to change based on weight and zoning.
Fed Ex Ground $10.95
2nd Day $15.95
Priority/ Overnight $22.95
*International rates will apply
Business Hours: Monday-Friday 11am to 8pm
Return Policy: If you have received a) defective merchandise, or b) wrong item was shipped to you then we will refund your money back to you (excluding the shipping cost).
Re-orders in stock: If a style is sold out, we will take orders and ship when items are back in stock.
Bonjuk is located at 84 E 2nd St., New York, NY 10003 US
PHONE: 610-724-7983 Our offices in New York are open Monday-Saturday from 11am-8pm and Sunday 12pm-8pm, but you may contact any member of our Bonjuk support team any time through email.
EMAIL: Contact us through email with any problems you are having with our website or questions regarding sizing and a team member will contact you back accordingly.